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Singpass counter is a physical service point where you can get help with Singpass issues or applications.

These counters are useful if you have trouble setting up Singpass online, lost access to your account, need to verify your identity, or want to reset your password.

Most Singpass counters are located at ServiceSG Centres, larger community centres, or government buildings such as the ICA Building and selected Community Clubs.

You can get help on-site for activating your account, changing credentials, setting up copyright, or resolving any technical problems.

Remember to take your IC or relevant identification documents so staff can verify your details and help you efficiently.

Opening hours are usually Monday to Friday, with more info some locations open on Saturdays—always check the timing before making a trip.

If you prefer face-to-face assistance or run into problems online, heading to a Singpass counter is the fastest way to get help.